Terms & Conditions

1. Who you are contracting with

Weapon and Flame ("the Service", "we", "us") is operated by Karla Andrew as a sole trader ("the Seller"). By creating an account or using the Service, you enter into a binding agreement with Karla Andrew.

2. Acceptance of these terms

By accessing or continuing to use the Service, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must stop using the Service. You confirm that you are of legal age in your jurisdiction to enter into this agreement, or, if using the Service on behalf of an organization, that you have authority to bind that organization.

3. The Service

Weapon and Flame is a story-driven fitness companion that turns exercise goals into daily quests, chapters, and collectible progress. Certain features (all realms, seasonal story arcs, unlimited quests, digital collectibles, guild access) are only available on paid tiers.

4. Your account

You must provide accurate information when creating your account and keep it up to date. You are responsible for keeping your credentials confidential and for all activity that happens under your account.

5. Acceptable use

You agree not to misuse the Service. In particular, you must not:

• Use the Service for any unlawful, fraudulent, or abusive purpose;
• Send spam, harass other users, or post infringing or illegal content;
• Infringe our or any third party's intellectual property rights;
• Interfere with the security or integrity of the Service — including uploading malware, probing for vulnerabilities, scraping at scale, or circumventing technical limits or access controls;
• Resell, redistribute, or reverse-engineer any part of the Service.

6. Intellectual property

The Service, including its software, artwork, quest text, story content, branding, and documentation, is owned by Karla Andrew and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in line with your selected plan. All other rights are reserved.

7. User content

You retain ownership of the notes, reflections, and other content you submit. You grant us a limited licence to host and process that content solely to provide the Service to you.

8. Payments, subscriptions, and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms. Our own Refund Policy explains how refund requests are handled.

Paid tiers renew automatically at the end of each billing period unless cancelled. You can cancel at any time from your account page; access continues until the end of the current period.

9. Service availability

We work to keep the Service running smoothly but do not guarantee that it will be uninterrupted, timely, secure, or error-free. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Health disclaimer

Weapon and Flame is not a medical service and does not provide medical advice. The quests and guidance are for general fitness and entertainment purposes only. Consult a qualified healthcare professional before beginning any new exercise programme.

11. Suspension and termination

We may suspend or terminate your access to the Service if you materially breach these Terms, fail to pay amounts due, create a security or fraud risk, or repeatedly or seriously violate our policies. Where reasonable, we will let you know first. On termination, your right to use the Service ends; you may request an export of your notes for a reasonable period before deletion.

12. Liability

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the fees you paid to us in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or special damages, including loss of profits, data, or goodwill. Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be limited by law.

13. Indemnity

You agree to indemnify us against claims arising from your user content, your unlawful use of the Service, or your breach of these Terms.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by updating the "Last updated" date above and, where appropriate, by notifying you in-app or by email. Continued use of the Service after an update constitutes acceptance.

15. Governing law & disputes

These Terms are governed by the laws of the seller's country of residence, and disputes will be handled by the competent courts of that jurisdiction, subject to any mandatory consumer rights you have where you live.

16. Assignment & force majeure

You may not assign these Terms without our written consent. We may assign them as part of a merger, acquisition, or reorganization. Neither party is liable for delays or failures caused by events beyond reasonable control.

17. Contact

Questions about these Terms? Contact Karla Andrew via the support channel linked from your account page. Billing questions can also be sent directly to Paddle at paddle.net.